Customer Service

Minimum Order

We're able to offer outstanding prices and great selection because we sell exclusively wholesale, in volume. Our minimum order size is $100, with no minimum quantity for any style. For orders less than our minimum, a $10 surcharge will be included in the shipping rates shown at checkout.

Volume Discounts

We offer discounts for all orders $300 and up. Simply enter the appropriate coupon code at checkout. Discounts apply to each individual order.

ORDER SIZE DISCOUNT COUPON CODE
$300 - $499 3% V-300
$500 - $999 5% V-500
$1,000 - $1,999 10% V-1000
$2,000+ 12% V-2000

Sales Tax

Sales tax of 9.25% is added to all orders shipped within California.

No sales tax is added for orders shipped outside of California.

If your shipping address is in California and you are purchasing for resale, please enter your California Seller's Permit Number in the shopping cart when placing orders. Sales tax will still be added to your order at checkout, but we'll refund it before we ship.

If you are a new California customer with a Seller's Permit Number, please email or fax us a signed California Resale Certificate when placing your first order.

Shipping

Orders received by 2 PM Pacific Time usually ship on the same business day. We sometimes delay shipping an order by 1-2 business days if waiting on new inventory. Please contact us right after placing the order if you need to confirm that your order will be shipped the same day.

Select your destination country below for shipping and handling rates:

Please contact us if your country is not listed.

Returns

We accept returns for merchandise within 7 days of delivery. Please submit return requests using our Contact Us form. All returns must have an authorization number.

Returned merchandise must be in new, saleable condition with original packaging. Rings must have tags still attached. For health reasons, earrings, ear cuffs, and toe rings are not eligible for return. Items marked as Final Sale are not eligible for return.

If applicable, volume discounts and the minimum order surcharge will be adjusted according to the revised invoice total after returns. Shipping & handling fees, including the minimum order surcharge, are not refundable. Return shipping costs are the responsibility of the buyer. Shipping costs for returns of defective merchandise will be reimbursed at the First Class Mail rate if exchanging for identical items. For customers outside the U.S., import tariffs and customs fees billed to us will be deducted from any refund given.

Secure Ordering

Teeda.com is hosted by Shopify, a publicly traded company that provides a technology platform and services for ecommerce stores. Our site uses industry-leading Secure Socket Layer (SSL) encryption on every page, including checkout pages. When ordering at our store, your information is transmitted securely over the Internet in encrypted form so that it cannot be accessed by unauthorized third parties.

Privacy Policy

We respect our customers' privacy. All personal information that you supply in the course of doing business with us will be handled securely and held confidential at all times. We will not sell, lease, or otherwise disclose our customers' information to anyone. We may from time to time contact you to via email or post to inform you of special promotions and new products at our store, but we will always attach instructions for removing yourself from our mailing list.